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Returns Policy

 

  • Returns and or exchanges are only accepted within 7 days of order creation.
  • Any product that has been customised or ordered specifically will not be eligible for a return / exchange or refund. 
  • To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original, undamaged packaging.
  • In the event of a return due to a customer fault, such as the ordering of the in correct size, the customer will be fully liable for all return shipping fees incurred. Shipping fees for collection within South Africa are R150, re delivery will be a further R150.
  • In the event of a return due to a Soka Diski fault, Soka Diski will cover return shipping fees incurred.